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When you access the internet via Wi-Fi, do you think about who might be spying on your data, or even stealing it? If not, you're in the majority—unfortunately. Everyone ought to be using a virtual private network, or VPN, whether it's at a coffeeshop or even at home. Yet when PCMag ran a survey on VPN usage, we found a surprising 71 percent of our 1,000 respondents had never used a VPN at all. Even among net neutrality supporters—who you might think would be better informed on security and privacy issues—55 percent had never used a VPN.
If VPN connections get blocked by your network because of strict network management or government censorship, TorGuard offers a “stealth” connection to avoid deep packet inspection. Specifically, TorGuard uses Stunnel (a clever portmanteau of SSL and tunnel) to add an extra layer of encryption and make your traffic look like normal, secure Web traffic. If you’re having connection issues, you can enable Stunnel with a checkbox on the main application window, but only if you select TCP from the protocol list. (Otherwise, the box is unclickable, with no explanation as to why.)
With regards to pricing, Surfshark tends to be incredibly cost-effective and wallet-friendly. The monthly plan starts off with incredibly high pricing at $11.95 and its a bit of a bummer. But the plans with longer subscription durations are priced much more reasonably. For instance, the 6-months plan, gives you a 65% discount, reducing the pricing to $8.99 per month. If you go for the yearly plan, you only pay $5.99 per month, which totals to $71.88 every 12-months. The best part of all: you have a 30-day refund guarantee available.
We spent more than 130 hours researching 32 VPN services, testing 12, interviewing the leadership of five, and consulting information security and legal experts. We found that a VPN shouldn’t be your first step toward online security, but for protecting your info on public Wi-Fi (and in some other cases), IVPN is the most trustworthy provider that offers fast, secure connections and easy setup.
Though PIA doesn’t list its leadership on its website, that information isn’t hard to find. The founder, Andrew Lee, has been interviewed by Ars Technica; the CEO, Ted Kim, is also on the record; and privacy activist and Pirate Party founder Rick Falkvinge is listed as Head of Privacy on the company’s blog. PIA can also point to court records showing that when approached by law enforcement for detailed records, the company had nothing to provide. PIA boasts a huge network of servers and locations around the world, and though the PIA app isn’t as polished as those of some competitors, it is easy to use. Like our top pick, IVPN, its iOS app also added OpenVPN support in mid-2018. But in our speed tests, PIA was just okay, not great. When we averaged and ranked all of our speed tests, PIA came in fifth, behind our top picks as well as OVPN and ExpressVPN.
Even if a company is at fault for deceptive marketing practices, it still has to comply with legal requests for whatever information it does have. Jerome told us, “In the U.S., however, there is a big difference between a request for data regularly stored for business purposes and a demand that a company retain information. VPN providers are not required to keep records just in case law enforcement might need them some day.” That means many companies could provide a list of their customers, but if they practice what they preach when it comes to no-logging policies, innocent customers looking for privacy shouldn’t get swept up in these requests.
For connectivity, the provider does not to disappoint and offers amazing speeds on its expanding server list. This number of servers have now stretched to 500+ in 45 countries in just 2 months. The VPN despite being a new player is also perfect for unblocking Netflix (since you even have dedicated IPs available). If you need any assistance, the 24/7 live chat support proves to be quite helpful and responsive too. You have apps for all platforms/devices too, along with a Router app.
Server switching is a feature -- offered by most VPN service providers -- that allows you to change what region or country you're going to connect to. Most providers allow you to switch as often as you'd like (although you usually have to disconnect, then change your configuration, and reconnect). This may be useful if you're trying to hide your location, or if you're running into some communications glitches on the server you're currently using.
And they manage to do all of this without sacrificing performance, offering one of the fastest download speeds (83 Mbps out of 100 Mbps) and the best 24/7 customer support in the industry. The only downside? It’s a little on the pricey side, with monthly plans starting between $6.67 and $12.95/mo. But it’s a small price to pay for excellent performance in almost every category.