IVPN exceeded our requirements for being trustworthy and transparent. It also offers good performance without sacrificing security, and it’s easy to set up and use on nearly any device running Windows, macOS, Android, or iOS. Other VPNs we tested had faster connections at particular server locations or lower prices, but they came up short on essential factors such as transparency about who exactly runs them. If you’re ready for a VPN, we think IVPN is worth the price, even considering competitors with cheaper options. If you’re not ready to commit, you can try it out with a seven-day money-back guarantee. It’s easy and obvious to turn off automatic billing, too.
Trusting a VPN is a hard choice, but IVPN’s transparency goes a long way toward proving that its customers’ privacy is a priority. Founder and CEO Nick Pestell answered all our questions about the company’s internal security, and even described the tools the company used to limit and track access to secure servers. The top VPN services gave us a variety of answers to these questions, some of which were frustratingly vague. ExpressVPN was the only other company to outline these controls and assure us that these policies were well-documented and not half-practiced.
SSH, which stands for “secure shell,” isn’t designed solely for forwarding network traffic. Generally, SSH is used to securely acquire and use a remote terminal session – but SSH has other uses. SSH also uses strong encryption, and you can set your SSH client to act as a SOCKS proxy. Once you have, you can configure applications on your computer – such as your web browser – to use the SOCKS proxy. The traffic enters the SOCKS proxy running on your local system and the SSH client forwards it through the SSH connection – this is known as SSH tunneling. This works similarly to browsing the web over a VPN – from the web server’s perspective, your traffic appears to be coming from the SSH server. The traffic between your computer and the SSH server is encrypted, so you can browse over an encrypted connection as you could with a VPN.
One basic test for a VPN service is to check how long a VPN client takes to connect to a VPN server and get online. For our 2018 reviews, we installed each vendor's VPN client software on an HP EliteBook x360 1020 G2 laptop running Windows 10, an iPad mini and a Samsung Galaxy S8 Android phone. (In 2017, we used a Lenovo ThinkPad X1 Yoga notebook, an Apple MacBook Air, a Samsung Galaxy S6 phone and the iPad mini.) We used each device with each VPN service we tested.
HotSpot Shield is a product that has had some ups and downs in terms of our editorial coverage. Back in 2016, they picked up some very positive coverage based on founder David Gorodyansky comments about protecting user privacy. Then, in 2017, a privacy group accused the company of spying on user traffic, an accusation the company flatly denies. Finally, just this year, ZDNet uncovered a flaw in the company's software that exposed users. Fortunately, that was fixed immediately.