Because few VPN companies offer live support, we appreciate when they at least provide easy-to-follow resources on their websites. Detailed setup guides with step-by-step instructions are available for every platform IVPN supports, and it breaks down troubleshooting advice into language that’s easy to understand. ExpressVPN also has clear, helpful support articles, but other services aren’t as straightforward. It’s harder to find the right information on TorGuard’s support site, and its articles aren’t as novice-friendly. If you need to submit a ticket for a specific problem, you can expect a quick response from all the companies we tested—IVPN and TorGuard both responded to us in minutes, and PIA took the longest at one day. ExpressVPN was the only one of our finalists that offered tech support over live chat. (Other companies provide live chat only for sales and signup support.)
Nokia, Cisco, Nortel, Lucent, and others offer dedicated VPN boxes, although standalone VPN concentrators are becoming less common. Most firewalls, routers, and network appliances—such as those by WatchGuard Technologies, SonicWALL, and NetScreen—provide some VPN functionality. For a good list of IPSec-certified VPN devices, go to http://www.icsalabs.com/html/communities/ipsec/certification/certified_products/index.shtml.
For features, they offer multi-hop VPN cascades, advanced firewall configuration options (DNS and IP leak protection), port forwarding, NeuroRouting, Socks5 and Squid proxies, obfuscation features to defeat VPN blocking (Stealth VPN), and a customizable TrackStop feature to block tracking, malware, and advertising. Perfect Privacy is one of the few VPNs offering full IPv6 support (you get both an IPv4 and IPv6 address).
It's also notable that ExpressVPN is able to gain access to Netflix, which some (like PureVPN) are not able to do. Like PureVPN, ExpressVPN is one of the best for getting around roadblocks in China (though there are only servers in 94 countries), and has up to 256 bit encryption. Get one month for $12.95, six months for $9.99/month, or a one-year subscription for $8.32/month. You would be paying around $10 more per month compared to any other VPN, but the quality is definitely there — and if you're really not happy, you can get your money back within the first 30 days. Another cool thing: You can pay with Bitcoin.
VPNs also only do so much to anonymize your online activities. If you really want to browse the web anonymously, and access the dark web to boot, you'll want to use Tor. Unlike a VPN, Tor bounces your traffic through several server nodes, making it much harder to trace. It's also managed by a non-profit organization and distributed for free. Some VPN services will even connect to Tor via VPN, for additional security.
Giving a tough competition to other budget-friendly providers, Surfshark has made an impressive entry into the market. We took around 10 hours to review the service properly, and needless to say, we were quite impressed. The provider is based in the British Virgin Islands (a VPN-friendly jurisdiction). BVI is free of all sorts of data retention laws, so you can rest assured of your data being secure.
We checked Google Searches and other metrics to learn that ZenMate exists as one of the most popular choices for most VPN users. As such, we obviously had to review the provider, which took us around 24-hours. We tested its performance for facets relating to privacy, P2P/Torrenting and streaming/unblocking. Overall, we would say that the Berlin-based provider is definitely upping its game, preparing to compete with other hit services.
For large-scale implementations, choose a hardware device such as a VPN concentrator or VPN-enabled network appliance. Hardware-based VPNs perform better for larger installations. Also, the security of a software-based VPN built on a host with an OS such as Windows, UNIX, or Linux depends on the underlying security of that OS. Thus, you must keep the OS patched as well as keep an eye on the VPN software.
If you connect to that same public Wi-Fi network using a VPN you can rest assured that no one on that network will be able to intercept your data—not other users snooping around for would-be victims, nor even the operators of the network itself. This last point is particularly important, and everyone should keep in mind that it's very difficult to tell whether or not a Wi-Fi network is what it appears to be. Just because it's called Starbucks_WiFi doesn't mean it's really owned by a well-known coffee purveyor.
Make sure when allocating VPN connections that the remote computers meet the same security requirements as computers on your local LAN—stricter, if possible. At a minimum, all remote VPN clients should have antivirus software and firewall software to offer some minimal protection, although some personal firewall software can interfere with some VPN client software. Include VPN client systems, such as home computers, field laptops, and partner and vendor machines, in all security assessments or vulnerability scans that you perform. You can check them the same way you check your local machines by making sure your remote VPN clients are logged on when you do your security testing and including the VPN IP range in your tests. Just make sure you get permission before you scan any machines your company doesn't own. If you use Active Directory (AD), you can also push out a standard security policy to your Win2K or later VPN clients to make sure that they conform to the policy for machines on your network.
The best all-around VPN for streaming is ExpressVPN because it works with a wide range of streaming services, has excellent performance, and offers the best lineup of apps for all types of streaming devices – from Android TV boxes to tablets, computers, and phones. With ExpressVPN’s 24/7 live chat support, they can help you get everything setup correctly.
Another solution for the really paranoid (and well funded) is to locate a second smaller firewall between your internal VPN concentrator and internal LAN, as Figure 1 shows. Then, if an attacker compromises a VPN host, he or she still must penetrate another firewall. You could open up a few common ports, but the firewall would still block ping scans, common worms, and other garbage. Of course, it wouldn't stop someone who's just looking around and it wouldn't work if VPN users need full access to the internal network, but it adds a second line of defense when security is paramount.
IVPN was one of the fastest providers when we tested US servers using the Internet Health Test. Our budget pick, TorGuard, was faster, but it defaults to the less secure 128-bit encryption. Our non-VPN connection tested at roughly 300 Mbps down. Some tested services are not listed because connection failures prevented some of our tests from completing.
As seen in our worst free VPN guide, there are reasons why you should pay for a VPN. That said, you shouldn’t go broke just because you should pay. In addition to finding the cheapest VPNs on the market, we looked for the providers that offer the most value for your dollar. If you can’t afford a VPN, you can read our section below with our free recommendation.
Users are already aware that they receive quite the amazing level of anonymity online when using NordVPN. This is because pf their strategic location and highly secure servers around the world. However, to be completely sure of the services’ credibility, we conducted a WebRTC leak Test. Needless to say, there were no errors found, as your local IP and IPv6 address both were invisible.
Also, do be aware that some broadcasters have developed increasingly sophisticated methods to determine whether the IP address you represent is the IP address where you're located. The VPN may be able to protect your original IP address from being seen, but there are characteristics of proxy communications (like a slightly longer time to transfer packets) that can be used to identify users who are trying to bypass watching restrictions.
Let's start with the basic idea of internet communication. Suppose you're at your desk and you want to access a website like ZDNet. To do this, your computer initiates a request by sending some packets. If you're in an office, those packets often travel through switches and routers on your LAN before they are transferred to the public internet through a router.
The client is uniform across every device I have used (Windows, Android, and Amazon FireOS). I would like to say I was quite happy that ExpressVPN is one of the few VPNs (that seem trustworthy) that actually had a client in the Amazon App Store for the Fire tablets. No more need for sideloading, manual updates, or sketchy OpenVPN clone clients. At first the speeds weren't the greatest on the "Smart Location" server (New York). These speeds capped at about 12Mbps down and 10Mbps up. I have 150Mbps/15Mbps service. After hunting for other servers I found a few that provide roughly 60Mbps/15Mbps service throughout the US and Canada. DNS Leak tests were successful in that I am not leaking.
VPN services, while tremendously helpful, are not foolproof. There's no magic bullet (or magic armor) when it comes to security. A determined adversary can almost always breach your defenses in one way or another. Using a VPN can't help if you unwisely download ransomware on a visit to the Dark Web, or if you are tricked into giving up your data to a phishing attack.
Hotspot Shield VPN works in most countries, but that doesn’t mean it’s always legal to use a VPN in a specific country. If you have any doubts about the legality of using a VPN in a certain country, always consult a qualified lawyer because laws can change quickly. If you’re still unsure, then it’s best to play it safe and abide by the most conservative guidelines of a country.
Many installations treat external VPN clients as fully trusted internal hosts. I recommend that you create a second class of VPN user that doesn't have the full privileges of a local host and that can access only the resources that a user of that type requires. Don't give these users access to printers or shares that they don't need for external work.
Natively on your operating system with the built-in VPN functionality (no apps required). Many operating systems natively support VPNs: Windows, Mac OS, Android, and iOS. To use this you will need to import your VPN’s configuration files onto your device. This will use the IPSec/IKEv2 or IPSec/L2TP protocols, rather than OpenVPN, since OpenVPN can only be used through apps. (PPTP is also sometimes supported, but this VPN protocol is not recommended due to security vulnerabilities.)
Despite Proton’s strong reputation for privacy with both its VPN and Mail services, we previously dismissed ProtonVPN without testing because it didn’t offer native applications for major operating systems. Instead, the service relied on third-party applications that could be clumsy to set up and lacked important features. Now that ProtonVPN apps are fully supported on Windows, Mac, and Android, we’re looking forward to testing the service for the next update.
That said, during our testing we found that you could use the U.K. Channel 4 server to stream Netflix. Though that takes some of the magic out for those who’ve peeled back the curtain, CyberGhost’s approach works wonders for newbies. Those unfamiliar with VPNs will have no questions which streaming platforms they can access and what server they should use.
A remote-access VPN uses public infrastructure like the internet to provide remote users secure access to their network. This is particularly important for organizations and their corporate networks. It's crucial when employees connect to a public hotspot and use the internet for sending work-related emails. A VPN client, on the user's computer or mobile device connects to a VPN gateway on the company's network. This gateway will typically require the device to authenticate its identity. It will then create a network link back to the device that allows it to reach internal network resources such as file servers, printers and intranets, as if it were on the same local network.