Whereas most providers say they log nothing, that’s not always the case. Some record very little data like the day you subscribed, the amount of data you’ve consumed, and delete those logs when you end the session. Other providers log your IP address, the servers you used, and store those logs. If they’re based in the US, UK or any other country with data retention laws, they can be compelled to hand over that data to law enforcement.
We contacted each of our finalists with simple questions about its service and troubleshooting. Most VPN companies provide technical support through online ticketing systems, meaning you’ll need to wait for a response. This means that self-help support sites are even more important, since waiting for a reply while your connection is down can be frustrating. Response times to our support inquiries ranged from 20 minutes to a day.

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VPN.ac is a security-focused provider that is based in Romania. It was created by a team of network security professionals with an emphasis on security, strong encryption, and high-quality applications. Their network is composed entirely of dedicated, bare-metal servers that offer great performance, as seen in the latest speed tests for the VPN.ac review.
In recent times, VPN services have made giant leaps in growing from niche online products hidden away in a dark corner of the internet to almost must-have services for anyone with an internet connected device. VPN is very much in the mainstream now and luckily that broadened appeal has done wonders for the usability of the services themselves - there are some brilliant options available in 2019.
Hotspot Shield depends on a custom VPN protocol that's not been publicly analyzed by independent experts. We don't know how private or secure it really is. The company has been accused of spying on users (it denies the allegations), and complaints abound online about Hotspot Shield software installing on PCs without users' permission. All this, and the company's U.S. location, may scare away customers who want to protect their privacy.
If VPN connections get blocked by your network because of strict network management or government censorship, TorGuard offers a “stealth” connection to avoid deep packet inspection. Specifically, TorGuard uses Stunnel (a clever portmanteau of SSL and tunnel) to add an extra layer of encryption and make your traffic look like normal, secure Web traffic. If you’re having connection issues, you can enable Stunnel with a checkbox on the main application window, but only if you select TCP from the protocol list. (Otherwise, the box is unclickable, with no explanation as to why.)
Though it’s standard when it comes to security specs, ExpressVPN is anything but when it comes to stability. During our testing, which has gone on a long time because many Cloudwards.net writers use it, ExpressVPN has never leaked a DNS request or IP address, and the in the few cases when the killswitch was triggered, it always cut the connection immediately.
This again singles out NordVPN from the rest, as it boasts the largest server database in the marketplace. However, things do not just end here; you also receive multiple protocol support, which includes PPTP, L2TP/IPSec, OpenVPN, and IKEv2. Moreover, you have native apps for all platforms/devices, along with manual setup guides and built-in VPN routers. This comes in handy for configuring a secure connection around your house.
This could be bad. I'm not terribly concerned if Comcast discovers my secret passion for muscle cars and I get more ads for car customizing kits. It might be annoying, but I'm not doing anything I really want to hide. Where the problem could occur is if ISPs start inserting their own ads in place of ads by, say, ZDNet. That could cut off the revenue that keeps websites alive, and that could have very serious repercussions.
ExpressVPN is among the most secure VPN services even in 2018. It has a checked DNS leak protection, including the IPv4, IPv6 and WebRTC address protocols. That is very important as it stops any data to be sniffed and stolen by third parties. ExpressVPN has a strong encryption, besides which, the company also covers the latest standards in terms of security. OpenVPN encryption is also supported, allowing for an excellent level of security to be maintained.
If your VPN provider is based within a country that is part of the 14 Eyes, it can be asked to share data of its customers and will legally have to comply. If your provider promises that it doesn't log any information, you're probably safe within the 14 Eyes, but it is more of a risk if privacy is your main concern and you might want to consider looking for a VPN provider that is based elsewhere.
With a name like TorGuard, the software better offer strong protection. The software’s hallmarks lie in its ability to connect to a melange of services for different activities, with four different packages available based on various needs. The VPN service will run you $10 each month, but there’s a cheaper proxy service if all you need to do is hide your IP address from the world.
Users gain access to a huge list of 2000+ servers in 140+ countries and 180 locations worldwide, multiple security protocols (PPTP, L2TP, SSTP, IKEv2, OpenVPN & the revolutionary Stealth protocol), and simultaneous connections on more than five devices at the same time. In addition to this, PureVPN even goes the extra mile in protecting your data by offering IPV6 and DNS Leakage.
Surfshark might not be a market leader, but it does not fall behind in any aspect. This provider can stand its ground well when compared with even the Top tier services. You receive a respectable number of server locations, good streaming capabilities, and excellent encryption. To be completely sure of the service though, conducting a complete privacy analysis was necessary. You will feel glad to see the results below, which indicate that we are located in Russia! This includes changes in local IP address, public IP, or DNS!
OpenVPN: OpenVPN is very secure, open-source and widely used. Most VPN services support it, but except for Chrome OS and Linux, few operating systems do. This protocol can be used in either TCP (web) or UDP (streaming) mode; the latter is sloppier but faster. You'll need either the VPN service's client software or one of the many free alternatives. Either way, you'll still need to pay for the VPN service.
Multi-hop cascades + NeuroRouting – Perfect Privacy gives you the ability to create multi-hop VPN cascades across up to four different servers in the network. This protects you against the possibility of a rogue data center logging traffic, targeted monitoring, and other threat scenarios. Additionally, the NeuroRouting feature dynamically routes all traffic through multiple hops in the server network, and can be used with any device (explained more here).
When we talk about privacy, PureVPN is fairly decent choice among competitors. Not only does it offer high-end encryption but also has a no-logging policy. In regards to DNS leaks and such, not only that PureVPN has IPv6 covered as well as the more commonly used protocols, but you are guaranteed to get your money back, in case something goes amiss.

If you’re worried about which is more secure for business use, the answer is clearly a VPN — you can force all network traffic on the system through it. However, if you just want an encrypted connection to browse the web with from public Wi-Fi networks in coffee shops and airports, a VPN and SSH server both have strong encryption that will serve you well.
For mobile devices, the situation is a little thornier. Most companies offer VPN apps for Android and iOS, which is great because we use these devices to connect to Wi-Fi all the time. However, VPNs don't always play nice with cellular connections. That said, it takes some serious effort to intercept cellphone data, although law enforcement or intelligence agencies may have an easier time gaining access to this data, or metadata, through connections with mobile carriers or by using specialized equipment.
How much should a VPN cost? Hotspot Shield can be as little as £119.99 for a lifetime or £5.99 a month if you'd rather sign up for a year. For your money you get a decent range of features including up to five devices, private browsing, virtual locations and good if not stellar performance: we did notice a slight increase in latency when Hotspot Shield was enabled, although it wasn’t too dramatic. There’s a seven-day trial that gives you more than enough time to put it through its paces.
It can be quite simple to watch Netflix and other restricted goodies. You'll have to use a VPN service that allows you to get a unique IP address. This can often be available for an additional fee. Look for VPN services that offer a "dedicated IP address", "dedicated IP", or "static IP." Additional features like these will always allow you to access content from Netflix through a VPN service.
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