ProtonVPN is one of the newest VPN services, and it boasts some star-studded founding members. The company was founded at CERN, the birthplace of the internet, and grew out of the ProtonMAIL service that’s been protecting the email of activists and journalists for years. The service acts as a Swiss company and is thus free from the laws of the U.S. and the European Union. It’s also not a member of the “fourteen eyes surveillance network,” and user traffic isn’t logged and passes through privacy-friendly countries, so you needn’t worry about your true IP address being revealed.
It is possible for some background services to send information across that initial, unsecured connection before the VPN loads. To be fair, the risk is relatively minor for most usage profiles. If you're establishing a connection automatically to your corporate server, you will definitely want to check with your IT team about how they want you to set things up.
For the most part, VPN clients are the same for both Windows and macOS. But that's not always the case, and I have found marked performance differences depending on the platform. I have split out reviews of Mac VPN applications, in case you're more into fruit than windows. Note that you can skip client apps altogether and connect to the VPN service simply using your computer's network control panel. You'll still need to sign up with a VPN service, however.
StrongVPN operates servers in 21 countries, six of which are in APAC. Torrenting is allowed on all servers. It can unblock both Australian and US Netflix in a browser, but not in the Netflix app. StrongVPN has a no-logs policy and is based in the United States. Whereas most other VPNs on this list primarily rely on the OpenVPN protocol, StrongVPN is a mix of OpenVPN, PPTP, L2TP, and SSTP. Apps are available for Windows, MacOS, iOS, and Android.
We also dove deeper into the desktop apps of the top-performing services. Great apps have automatic location selection, easy-to-use designs, and detailed but uncluttered settings panels. We set up each service’s Android app on a Samsung Galaxy S8 running Android 7.0 Nougat. We took into account how easy each one was to set up and connect, along with what options were available in the settings pane.
This means that, unfortunately, it is up to individuals to protect themselves. Antivirus apps and password managers go a long way toward keeping you safer, but a VPN is a uniquely powerful tool that you should definitely have in your personal security toolkit, especially in today's connected world. Whether you opt for a free service or even go all-in with an encrypted router, having some way to encrypt your internet traffic is critically important.
Routers – When you install the VPN on your router, all the devices that connect to your router will be using the encrypted VPN tunnel – without the need to install VPN software on each device. The router will only count as one VPN connection under your subscription, even if there are numerous devices using the router’s encrypted VPN connection. There are some important considerations before you do this – see my popular VPN router guide for setup tips.
Early data networks allowed VPN-style connections to remote sites through dial-up modem or through leased line connections utilizing Frame Relay and Asynchronous Transfer Mode (ATM) virtual circuits, provided through networks owned and operated by telecommunication carriers. These networks are not considered true VPNs because they passively secure the data being transmitted by the creation of logical data streams. They have been replaced by VPNs based on IP and IP/Multi-protocol Label Switching (MPLS) Networks, due to significant cost-reductions and increased bandwidth provided by new technologies such as digital subscriber line (DSL) and fiber-optic networks.
ExpressVPN also offers custom VPN routers for maximum security and a dedicated app for Firestick. You even have support for devices like the Android TV box, PlayStation, Smart TVs and Apple TVs. All plans are backed with a 30-day refund guarantee. Other features you receive include 24/7 live chat support, ad/tracker blocking, zero-knowledge DNS for unblocking, and automatic kill switch to protect your identity upon VPN disconnection.
Hotspot Shield depends on a custom VPN protocol that's not been publicly analyzed by independent experts. We don't know how private or secure it really is. The company has been accused of spying on users (it denies the allegations), and complaints abound online about Hotspot Shield software installing on PCs without users' permission. All this, and the company's U.S. location, may scare away customers who want to protect their privacy.
A recent FTC complaint alleges Hotspot Shield has been hijacking HTTP requests for e-commerce sites and directing users to affiliate sites instead. If true, that would be an unforgivable abuse of users’ trust. Hotspot Shield is already known for the shady practice of inserting tracking cookies and advertisements into users browsers whenever they use the service, which clearly defeats the purpose of using a VPN. Hotspot Shield is primarily a free service but also has a premium tier. We suggesting keeping your distance from both.
Other features include a kill switch, which will shut down your Internet connection if you lose access to the VPN for whatever reason, and the ability to share encrypted connections as a secure wireless hotspot, if your router supports the feature. Windscribe also supports anonymous payment via Bitcoin and gift vouchers, and you don’t to provide an email address in order to sign up.
VPNs can be either remote-access (connecting a computer to a network) or site-to-site (connecting two networks). In a corporate setting, remote-access VPNs allow employees to access their company's intranet from home or while traveling outside the office, and site-to-site VPNs allow employees in geographically disparate offices to share one cohesive virtual network. A VPN can also be used to interconnect two similar networks over a dissimilar middle network; for example, two IPv6 networks over an IPv4 network.
IPSec. Probably the best supported and most widely used protocol, IPSec is rapidly becoming the standard for VPNs. IPSec, which the Internet Engineering Task Force (IETF) developed, consists of multiple subprotocols; each handles a different element of the process, and some are optional or interchangeable. IPSec is a broad specification, and vendors' IPSec implementations differ. Make sure you read the fine print to understand what parts of IPSec a product uses.
When we test VPNs, we use the Ookla speed test tool. (Note that Ookla is owned by PCMag's publisher, Ziff Davis.) This test provides metrics for latency, download speeds, and upload speeds. Any one of these can be an important measurement depending on your needs, but we tend to view the download speed as the most important. After all, we live in an age of digital consumption.
When you're away from home or the office and you connect to the internet, you'll most often be doing so via Wi-Fi provided by your hotel or the restaurant, library, or coffee shop you're working out of in that moment. Sometimes, the Wi-Fi has a password. Other times, it will be completely open. In either case, you have no idea who else is accessing that network, and therefore, you have no idea who might be snooping on your traffic.
No one-size-fits-all VPN exists. Ambiguity in the standards and differences in feature sets from vendor to vendor make the decision process fairly complex. Several factors, including your organization size, privacy requirements, and user sophistication, determine which VPN solution might suit your needs. The right product and operational procedures can securely open your network borders, increasing worker productivity while still letting you sleep at night. If you keep in mind these considerations when purchasing a VPN solution and follow a few recommendations about how to securely run it, you can achieve the Private in your Virtual Private Network without pulling out your hair in the process.
A “kill switch” goes by many names, but the term describes VPN software that shuts off all network traffic in and out of your computer if the encrypted connection fails. A hiccup in your Wi-Fi or even with your ISP can cause a VPN to disconnect, and if you then maintain an unsecure connection—especially if the VPN software doesn’t alert you that it’s no longer protecting your traffic—that wipes out all the benefits of your VPN. We considered kill switches to be mandatory. And although we looked for apps that made it easy to add rules about when to activate kill switches, we considered special config files or manual firewall tweaks to be too complex. (iOS doesn’t support any kill-switch features; we address a few iOS-specific problems that apply to all VPN services in a separate section.)
One popular technology to accomplish these goals is a VPN (virtual private network). A VPN is a private network that uses a public network (usually the Internet) to connect remote sites or users together. The VPN uses "virtual" connections routed through the Internet from the business's private network to the remote site or employee. By using a VPN, businesses ensure security -- anyone intercepting the encrypted data can't read it.
TunnelBear is designed for a very specific group of people: people who want a VPN service but don’t want to mess around with configuration or become IT experts to make their connections more secure. And it caters brilliantly for that market, with a very straightforward interface and jargon-free writing. In truth, all of the VPN services these days do this but TunnelBear tries very hard to stand out. It’s not for power users - there isn’t much you can change - but with up to five simultaneous connections, servers across 20 countries and decent performance on US and Canadian websites. Longer connections can be slower, though: it’s when the relatively small number of server locations makes itself obvious. There’s a free version that limits you to 500MB of monthly traffic, and if you pay annually the price of the full version drops from $9.99 to $4.99 per month.
Hi Nathan, We do not censor feedback, and if that is your experience then it is your experience. I'm sorry that you seem to have had so many problems. All I can say is that for me it was just a matter of installing the software, entering my account details, choosing a server location, and hitting start. I have experienced the odd hiccup in the past, but as far as could I see all issues have now been resolved. I tested using Windows 10 (plus Android and both Mac clients). If you are finding everything too hard, then why not just take advantage of the 30-day money back guarantee and try something else?
The well-publicized case of the intruder who cracked Microsoft's VPN, accessed the corporate network, and almost made away with the company's precious source code should be a warning. VPNs offer many benefits but also open a hole into your network, usually bypassing your firewall or going right through it. So, you need to carefully consider which VPN product to choose and how to install and run it.
Since the VPN connection works by connecting a network to a private server and the encryption of the data needs time, every VPN connection is at least marginally slower. The speed of the connection depends on both endpoints, often an overloaded or far away located VPN server is responsible for the performance loss. Paid VPN services usually guarantee a certain bandwidth in their SLAs.