Because few VPN companies offer live support, we appreciate when they at least provide easy-to-follow resources on their websites. Detailed setup guides with step-by-step instructions are available for every platform IVPN supports, and it breaks down troubleshooting advice into language that’s easy to understand. ExpressVPN also has clear, helpful support articles, but other services aren’t as straightforward. It’s harder to find the right information on TorGuard’s support site, and its articles aren’t as novice-friendly. If you need to submit a ticket for a specific problem, you can expect a quick response from all the companies we tested—IVPN and TorGuard both responded to us in minutes, and PIA took the longest at one day. ExpressVPN was the only one of our finalists that offered tech support over live chat. (Other companies provide live chat only for sales and signup support.)
The main group of countries that can share information freely is called the Five Eyes. They come from the UKUSA agreement that, although began back in 1941, was only made public knowledge in 2005. The agreement is between Australia, Canada, New Zealand, the United Kingdom and the United States, hence the name Five Eyes. Those countries have agreed to collect, analyse and share information between each other, and much of this intelligence is believed to be related to internet activity these days.
HotSpot Shield is a product that has had some ups and downs in terms of our editorial coverage. Back in 2016, they picked up some very positive coverage based on founder David Gorodyansky comments about protecting user privacy. Then, in 2017, a privacy group accused the company of spying on user traffic, an accusation the company flatly denies. Finally, just this year, ZDNet uncovered a flaw in the company's software that exposed users. Fortunately, that was fixed immediately.
Since our guide assesses customer opinions & experiences, it is only reasonable to check what users are saying about the best VPN Reddit providers. In light of this, we researched through countless Reddit threads/sub-reddits to determine the best VPNs for reddit along with what user generated Best VPN reviews can we source from this great platform.
Their best plan is 1-year subscription plan: $6.99 ($83.88). While their monthly price of $11.95 is at the high end of the spectrum (and they did lose a few points for that), their yearly price of $83.88 is lower than most our contenders. And yes, they also have a full 30-day refund policy. NordVPN also offers a dedicated IP option, for those looking for a different level of VPN connection. They do offer $2.99/month (75% discount) for a 3-year plan .