That means when we make a claim that no logs are kept, we’re doing so in good faith that no identifiable information is on record. We’re splitting the hairs so there’s no doubt as to what you’re putting on the internet. We’ve dug through the privacy policies and done the research, so you can rest assured that any meaningful information is off the record.
Also worth consideration is Windscribe. For your money you’ll get fast speeds, streamlined access to popular streaming services via dedicated endpoints, an unlimited number of simultaneous connections, and the ability to share your encrypted connection (if your wireless router supports this). Kaspersky Secure Connection proved to be a little faster than Windscribe and its subscription rates are a little more generous, too.
Some VPNs are notoriously difficult to use — read our AirVPN review for an example — so those that offer a streamlined experience shouldn’t be overlooked. VPNs that exemplify good ease of use have a balance of power and usability, without sacrificing the core features that allow you to customize the experience. Read our TunnelBear review to see what oversimplified looks like.
If you are listening to music with one of these streaming apps, you are most likely using a mobile device. When choosing a top VPN like Ipvanish or VPN express, you will want to be sure that your premium VPN service also offers coverage for mobile and if you are a Windows user, make sure you go for a VPN for windows. A mobile VPN will cover you on the go, so you never have to worry about your online privacy, whether you’re on your desktop computer, smartphone, or tablet.
We summarize the protocols above, and look at them in detail in VPN Encryption: The Complete Guide. Although L2TP/IPsec is fine for most purposes, we only really recommend OpenVPN and IKEv2. OpenVPN is very secure if properly configured. Indeed, Edward Snowden’s documents showed that even the NSA can’t crack well-implemented OpenVPN. It is also supported by almost every provider. But it is relatively slow. The newer IKEv2 is much faster and is considered secure, but has not been battle-tested in the way that OpenVPN has. It is not as well supported at present, although it is increasingly popular with providers thanks to its speed advantages over OpenVPN.
When it comes to security, the company definitely lives up to the good renown it has built over the years. PureVPN utilizes AES 256-bit encryption and the latest security protocols – IKEv2, OpenVPN, PPTP, SSTP, L2TP/IPSec among others. Split Tunneling and Virtual Router are arguably the best technologies that it can offer. The main reason for this is that as Virtual Router provides high-end router protection, the Split Tunneling service allows for encrypting only the important bits of data. In this way you are being protected, while slow-downs in connectivity, due to the result of encryption, are kept to a bare minimum.
We're slightly surprised that ExpressVPN wasn't #1 in the rankings, as Reddit users really seem to love it (or as close to love as you can get with the ultra picky Reddit community). If you do a Reddit search on any other VPN, someone in the comments will say Express is better. At first glance, it already looks a lot more user friendly and a lot more trustworthy than PureVPN. In his ExpressVPN review, Redditor bigkenw writes:
TorGuard also lacks extra features that are nice to have, like automatically connecting to the VPN when you’re on an unknown Wi-Fi network (which IVPN offers) or split-tunneling to choose which apps do and don’t route through the VPN (which ExpressVPN supports). And it offers no option to automatically connect to the fastest server, a feature our top pick lacks as well. But if you have above-average knowledge of networking, you’ll appreciate TorGuard’s more in-depth settings pane, which allows you to add scripts or kill specific processes when the VPN disconnects—neither our top pick nor popular services like Private Internet Access allow that kind of control.
In the past, some VPN services would offer different pricing tiers, each of which offered a different set of features. One way to separate these pricing tiers was to limit the bandwidth (how much data you can transfer). With premium services, this practice is now almost unheard of, and all of the services we have listed do not limit their users' bandwidth. Bandwidth limits live on, however, in free VPN services.
ExpressVPN is based in the British Virgin Islands which, although a British Overseas Territory, isn’t beholden to the strict data retention laws of the UK’s Investigatory Powers Act. If you’re after anonymous payment options, you can buy your subscription with bitcoin if you wish – and if you don’t want to, then ExpressVPN has a clearly stated no-logging policy. This has been put to the test by the Turkish authorities, who seized endpoint servers last December, and found no logs.
L2TP/IPsec (Layer 2 Tunneling Protocol with Internet Protocol Security): L2TP is not secure itself, so it's generally paired with the IPsec secure-networking standard. The combination of the two was once thought to be very secure when properly implemented, but some VPN services suggest that you use OpenVPN instead. L2TP/IPsec has native support in Windows, OS X/macOS, Android, Chrome OS and iOS. Most VPN services support it.
The Center for Democracy & Technology brought just such a complaint against one VPN provider last year, though no enforcement action has been announced. Many privacy sites suggest finding a VPN service outside the prying eyes of US intelligence agencies and their allies, but FTC protections could be an argument for finding one in the US so that there’s a penalty if it deceives its customers.
One way to resolve the issue of trust is to be your own VPN provider, but that’s not a feasible option for most people, and it still requires trust in any company providing the hardware that your VPN would run on, such as Amazon’s cloud services. Multiple projects can help you cheaply turn any old server into a VPN, including Algo, Streisand, and Outline. By encrypting all the traffic from your home or mobile device to a server you manage, you deprive your ISP and a potentially villainous VPN of all your juicy traffic logs. But most people lack the skills, patience, or energy—or some combination of the three—to do this. If you don’t manage servers or work in IT, it may be harder to manage perfect operation and performance better than trustworthy professionals. Lastly, though you remove one threat from the equation by cutting out a VPN service provider, you also lose the extra layer of privacy that comes from your traffic mixing in with that of hundreds or thousands of other customers.
To verify that each service effectively hid our true IP address, we looked at a geolocation tool, DNS leaks, and IPv6 leaks. When connected to each service’s UK servers, we noted whether we could watch videos on BBC iPlayer, and using US servers we noted whether we could stream Netflix. We also visited the sites of Target, Yelp, Cloudflare, and Akamai to check whether our VPN IP addresses prevented us from accessing common sites that sometimes blacklist suspicious IP addresses.
With their “No Logging” policy, they want to advertise proudly that they do not keep track of any information. In practice, when you check out their Terms of Service, there are some elements they collect, but they do not seem to use the collected information for anything. And while many VPN companies do log the data of the user, CyberGhost VPN do seem to have more paranoid measures to secure themselves against any tracking requests.
The IVPN app’s default settings are great for most people, who should be happy just smashing the Connect button and not fiddling with settings. The desktop app defaults to a secure OpenVPN connection with AES 256-bit encryption (what we consider the standard at this point), and the mobile app can (and should) be toggled to OpenVPN as well. Our budget pick, TorGuard, defaults to the weaker (but also acceptable) AES 128-bit encryption unless you manually change it, and hasn’t added OpenVPN support on its iOS app.
Buffered VPN doesn't disclose much about the size of its network, but the 30-day money back guarantee means that you can take their service for a test drive and really get a feel for how well it performs for you. The company lost a few points from us because they do keep some connection information. They gained points for their client support, unlimited bandwidth, and generous number of simultaneous sessions allowed.