You get your standard secure VPN account, encrypted Wi-Fi, P2P, IPv6 leak protection, a VPN kill switch, and a whole lot more. Private Internet Access VPN sure as hell isn't a sexy app you want to open all the time (so just set it to automatically open when you log in), but what it lacks in aesthetics it makes up for with a long list of features. It also has a solid backbone, claiming over 3,100 servers in 28 countries worldwide.
In conjunction with information security experts at The New York Times (parent company of Wirecutter), we reached out to our finalists with questions about their internal security practices. We asked how they handled internal security access, how they communicated securely with customers, in what ways they collected reports on security bugs, and of course whether their statements on logging policies matched their marketing and privacy policies. We also considered which companies had public-facing leadership or ownership, and which ones openly supported projects and organizations that promoted Internet security and privacy. (For a full breakdown of trust and VPNs, check out the section above.)
Security is the main reason why corporations have used VPNs for years. There are increasingly simple methods to intercept data traveling to a network. WiFi spoofing and Firesheep are two easy ways to hack information. A useful analogy is that a firewall protects your data while on the computer and a VPN protects your data on the web. VPNs use advanced encryption protocols and secure tunneling techniques to encapsulate all online data transfers. Most savvy computer users wouldn't dream of connecting to the Internet without a firewall and up-to-date antivirus. Evolving security threats and ever increasing reliance on the Internet make a Virtual Private Network an essential part of well-rounded security. Integrity checks ensure that no data is lost and that the connection has not been hijacked. Since all traffic is protected, VPNs are preferred over proxies.
As we said, KeepSolid VPN Unlimited is also good value, if you’re prepared to dig deep. Paying £76.45 for three years use is equivalent to paying £2.12 a month, or, if you’re really made of money, then £152.92 will net you a lifetime subscription. The standard monthly price of £7.64 doesn’t compare as well, but £45.88 for 1 year (equivalent to £3.82 a month) is slightly better than others.
Israel-based Hola isn’t a traditional VPN in which customers connect to a network of centralized servers owned by the VPN company. Instead, Hola users connect to each other, using other users’ idle bandwidth as part of a large peer-to-peer network. Obviously, this comes with some pretty big security and legal concerns. Users could use each other’s internet for illegal activity, for example. In 2015, Hola used its user’s computers to create a botnet and perform a massive distributed denial-of-service (DDoS) attack. The abuse of customers’ trust happened entirely without their knowledge.
We're not cryptography experts, so we can't verify all of the encryption claims providers make. Instead, we focus on the features provided. Bonus features like ad blocking, firewalls, and kill switches that disconnect you from the web if your VPN connection drops, go a long way toward keeping you safe. We also prefer providers that support OpenVPN, since it's a standard that's known for its speed and reliability. It's also, as the name implies, open source, meaning it benefits from many developers' eyes looking for potential problems.
For mobile devices, the situation is a little thornier. Most companies offer VPN apps for Android and iOS, which is great because we use these devices to connect to Wi-Fi all the time. However, VPNs don't always play nice with cellular connections. That said, it takes some serious effort to intercept cellphone data, although law enforcement or intelligence agencies may have an easier time gaining access to this data, or metadata, through connections with mobile carriers or by using specialized equipment.
IVPN also performed well in our speed tests. Though it wasn’t always the fastest in the 54 measurements we took on each service, it ranked near the top on many servers at different times of the week—especially compared with the most trustworthy services. Private Internet Access, one of the most visible, privacy-focused VPNs, had slower speeds when connecting to most servers and less reliable connections than IVPN. For US servers (which we expected to be the fastest locations since we tested from California), IVPN ranked behind only OVPN and TorGuard. We liked OVPN—especially its speed results—but we thought that company’s small team and small selection of servers and locations were too limiting for some people. (Read more in the Competition section.) Though TorGuard edged out IVPN in this test, the difference wasn’t big enough to affect our everyday browsing. And because we tested each application at its default settings, TorGuard’s faster speeds were partially thanks to its default 128-bit encryption; IVPN offers only more secure, but often slower, 256-bit encryption.
When we tested other aspects of IVPN’s performance, it also satisfied our requirements. On the default settings, our real IP address didn’t leak out via DNS requests or IPv6 routing, let alone a standard IP address checker. The DNS-requests check indicated that the app was using the company’s internal DNS servers and that they were correctly configured. None of the 12 services we tested disclosed our true IP address (though some showed mismatched IPs). Every VPN we considered had to operate its own DNS servers in-house and not rely on ISP servers or public options like Google’s, which give third parties a chance to log or analyze the sites you visit. IVPN currently disables all IPv6 connectivity, though the company is looking at solutions to securely support it soon. Most companies we considered do the same; OVPN was the only company to support IPv6 addresses at the time of our testing.
Cost - VPNs aren't too pricey, but they vary from vendor to vendor. If your main concern is price, then go with something inexpensive, or free - like Spotflux Premium VPN or AnchorFree HotSpot Shield Elite. By all means, try a free server but they do have a few drawbacks since they attract a lot of users. Free servers are often slower, and since most are ad-supported, they place adverts on the online pages you access. Others can even limit the speed of your connection, as well as your online time or amount of data transferred.
We checked Google Searches and other metrics to learn that ZenMate exists as one of the most popular choices for most VPN users. As such, we obviously had to review the provider, which took us around 24-hours. We tested its performance for facets relating to privacy, P2P/Torrenting and streaming/unblocking. Overall, we would say that the Berlin-based provider is definitely upping its game, preparing to compete with other hit services.
Supported Client Software Android, Chrome, Firefox, iOS, Linux, macOS, Windows Android, Chrome, Firefox, iOS, Linux, macOS, Windows Android, ChromeOS, iOS, Linux, macOS, Windows Android, Chrome, iOS, macOS, Opera, Windows Android, iOS, Linux, macOS, Windows Android, iOS, Linux, macOS, Windows Android, iOS, Linux, macOS, Windows Android, iOS, macOS, Windows Android, iOS, macOS, Windows Android, iOS, macOS, Windows
Price-wise, Norton WiFi Privacy is pretty generous, too. A one-year subscription (for one device only), costs just £19.99 for the first year, and a 5-connection account costs £29.99 per year. However, the price jumps up after the first year, to £39.99 for 1 device and £59.99 for 5 devices. That’s still better than some, mind, but you may want to disable auto renewal, just in case.
These services offer many ways to connect, including without the service's client software; support operating systems and devices, such as routers or set-top boxes, beyond just the "big four" operating systems (Windows, Mac, Android and iOS); have hundreds, or even thousands, of servers in dozens of countries; and generally let the user sign up and pay anonymously.
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NordVPN’s customer service is also quite good. They offer 24/7 live chat support directly through their website and many support guides and tutorials. Right now NordVPN is extending the 75% discount price exclusively for three-year plans. All subscriptions come with a 30 day money-back guarantee, allowing you to try the service risk free. [Learn more >]
Users are already aware that they receive quite the amazing level of anonymity online when using NordVPN. This is because pf their strategic location and highly secure servers around the world. However, to be completely sure of the services’ credibility, we conducted a WebRTC leak Test. Needless to say, there were no errors found, as your local IP and IPv6 address both were invisible.
The VyprDNS technology, as the name implies, focuses more on the unblocking aspect of websites. It adds a secure and personalized DNS into your computers’ readable address. This allows you to fool websites by bypassing their geo-restrictions, hence defeating DNS-censorship. Pricing starts at $9.95 monthly, but if you opt for the yearly plan, you only pay $5.00 monthly. This totals to only $60 annually!
— Windscribe now supports static residential U.S.-based IP addresses and port forwarding. The service has a new ad and tracking blocker called "R.O.B.E.R.T." There's also a new "build-a-plan" pricing scheme that charges you $1 per month per country you want to connect to, with 10GB of data per country included. Unlimited data for all the countries you choose costs another $1 per month.
Below we conducted a WebRTC Test from Browser Leaks on the provider. The process involved connecting to a server in the UK. PureVPN managed to cloak your identity quite successfully! As you can see, there are no signs of any leakages in the test. The VPN successfully manages to hide your local IP address and IPv6 address, revealing only the public IP address, which is that of a UK location.
While you're connected to a VPN, all your network traffic passes through this protected tunnel, and no one—not even your ISP—can see your traffic until it exits the tunnel from the VPN server and enters the public internet. If you make sure to only connect to websites secured with HTTPS, your data will continue to be encrypted even after it leaves the VPN.
The well-publicized case of the intruder who cracked Microsoft's VPN, accessed the corporate network, and almost made away with the company's precious source code should be a warning. VPNs offer many benefits but also open a hole into your network, usually bypassing your firewall or going right through it. So, you need to carefully consider which VPN product to choose and how to install and run it.
Also, do be aware that some broadcasters have developed increasingly sophisticated methods to determine whether the IP address you represent is the IP address where you're located. The VPN may be able to protect your original IP address from being seen, but there are characteristics of proxy communications (like a slightly longer time to transfer packets) that can be used to identify users who are trying to bypass watching restrictions.
The client is uniform across every device I have used (Windows, Android, and Amazon FireOS). I would like to say I was quite happy that ExpressVPN is one of the few VPNs (that seem trustworthy) that actually had a client in the Amazon App Store for the Fire tablets. No more need for sideloading, manual updates, or sketchy OpenVPN clone clients. At first the speeds weren't the greatest on the "Smart Location" server (New York). These speeds capped at about 12Mbps down and 10Mbps up. I have 150Mbps/15Mbps service. After hunting for other servers I found a few that provide roughly 60Mbps/15Mbps service throughout the US and Canada. DNS Leak tests were successful in that I am not leaking.
Is designed for sophisticated users and provides the option of simultaneous connection with different protocols, namely via OpenVPN, PPTP, L2TP/IPsec and IKEv2. This solution allows to implement simultaneous Internet access for PC and mobile devices while OpenVPN technology ensures the possibility to bypass provider’s block of PPTP and L2TP protocols.
IPVanish wasn't the top performer in our 2017 round of testing, falling in about the middle of the pack. But it was one of the most reliable VPN services, connecting smoothly and staying connected every time we used it. IPVanish has excellent client software, although you can connect to the company's servers manually, and a decent array of about 850 connection points in 50 countries. However, its subscription price is kind of high, and its U.S. base may be a negative for some potential customers.
Aside from a moral quandary, what does VPNHub offer subcribers? A selection of endpoints in 50 countries, including less common locations like Cyprus, Costa Rica and the Philippines, the option to connect to VPNHub on booting up your system, a killswitch that’ll nerf your connection whenever the VPN fails, and ‘Scramble’, a feature that attempts to hide from your ISP the fact that you’re using a VPN.
You are probably now aware how important conducting a DNS Leak Test is for providers. You would not want to sign up with a provider that fails to meet the most basic demands of users. If you analyze the DNS Leak Test below, you will notice VyprVPN’s Australian server utilizes four different DNS addresses. However, none of them reveal any information of us being based in the US. In fact, if you look closely each address has the “AU” initials.
CyberGhost gives Mullvad some stiff competition in the speed department, especially for locations in North America and Europe. It does a good job protecting user anonymity, too—requiring no identifying information and using a third-party service for payment processing—albeit not to the same degree as Mullvad. Add to that CyberGhost’s unique, easy-to-use interface, good price, and streaming unblocking (although not for Netflix), and this VPN is a solid choice. (See our full review of CyberGhost.)
Hi Douglas, I don't want you to publish my previous comment particularly, I'm not trying to attack their company, the comment was mainly for your information - given your comment about ease of use. I finally got it connecting after reinstalling both NordVPN and Avast, then adding exceptions, with all the previously mentioned config mods having been made. I installed the software on a Windows 10 machine, and it still required some mods, but was easier than Windows 7. cheers Nathan
VPNs can make your browsing private, but that doesn’t necessarily mean you’re anonymous. VPN services can and do log traffic (even the ones that say they don’t log do need to log some information, or they wouldn’t be able to function properly), and those logs can be requested by the authorities. Think of a VPN as being like curtains: people can’t peek through your curtains if you’ve got them closed, but curtains won’t hide your house.
These folks have been around since 2010, and don't log anything. They provide a generous five connections, a connection kill switch feature, and some good online documentation and security guidance. Our one disappointment is that their refund policy is 7-days instead of 30, but you can certainly get a feel for their excellent performance in the space of a week.