Each internet request usually results in a whole series of communication events between multiple points. The way a VPN works is by encrypting those packets at the originating point, often hiding not only the data, but also the information about your originating IP address. The VPN software on your end then sends those packets to VPN server at some destination point, decrypting that information.
Another example showing the value of VPNs is using these services to access blocked websites. Some governments have decided that it is in their best interest to block certain websites from access by all members of the population. With a VPN, those people can have their web traffic securely tunneled to a different country with more progressive policies, and access sites that would otherwise be blocked. And again, because VPNs encrypt your traffic, it helps protect the identity of people who connect to the open internet in this way.
IVPN exceeded our requirements for being trustworthy and transparent. It also offers good performance without sacrificing security, and it’s easy to set up and use on nearly any device running Windows, macOS, Android, or iOS. Other VPNs we tested had faster connections at particular server locations or lower prices, but they came up short on essential factors such as transparency about who exactly runs them. If you’re ready for a VPN, we think IVPN is worth the price, even considering competitors with cheaper options. If you’re not ready to commit, you can try it out with a seven-day money-back guarantee. It’s easy and obvious to turn off automatic billing, too.
Private Internet Access, or PIA, is one of the most visible, privacy-focused VPNs available. Because of its reputation and advocacy concerning online privacy and security, it has also been a Wirecutter staff pick. But whether you prioritize speed and performance or trust and transparency, our top pick is a better bet. If you find PIA attractive because of its low price, note that spending just a little more on TorGuard will buy you much better performance.
Trusting a VPN is a hard choice, but IVPN’s transparency goes a long way toward proving that its customers’ privacy is a priority. Founder and CEO Nick Pestell answered all our questions about the company’s internal security, and even described the tools the company used to limit and track access to secure servers. The top VPN services gave us a variety of answers to these questions, some of which were frustratingly vague. ExpressVPN was the only other company to outline these controls and assure us that these policies were well-documented and not half-practiced.
Speed-wise, when connected to VPNHub’s UK and Netherlands endpoints, our FTP and HTTP downloads came in at around 10MB/s (80Mbit/s). Connecting to U.S. endpoints gave us 4.8MB/s (38.4Mbit/s) via FTP and 4.2MB/s (33.6Mbit/s) via HTTP. While that’s good enough for everyday browsing and streaming, your results may vary – we connected to U.S Netflix no problem, but, as with many VPNs on this list, BBC iPlayer promptly showed us the door.
The second thing that happens is that the web application you're talking to does not get to see your IP address. Instead, it sees an IP address owned by the VPN service. This allows you some level of anonymous networking. This IP spoofing is also used to trick applications into thinking you're located in a different region, or even a different country than you really are located in. There are reasons (both illegal and legal) to do this. We'll discuss that in a bit.
Since we last tested VPNs, we've given special attention to the privacy practices of VPN companies and not just the technology they provide. In our testing, we read through the privacy policies and discuss company practices with VPN service representatives. What we look for is a commitment to protect user information, and to take a hands-off approach to gathering user data.
There are many choices when it comes to VPN providers. There are some Virtual Private Network providers who offer free service and there are some which charge for VPN service. We have found that the paid VPN providers such as VyprVPN are preffered to the free service providers. Paid VPN providers offer robust gateways, proven security, free software, and unmatched speed. Compare VPN Providers using the data our friends over at VPN.com have compiled to find the right VPN for you.
HotSpot Shield is a product that has had some ups and downs in terms of our editorial coverage. Back in 2016, they picked up some very positive coverage based on founder David Gorodyansky comments about protecting user privacy. Then, in 2017, a privacy group accused the company of spying on user traffic, an accusation the company flatly denies. Finally, just this year, ZDNet uncovered a flaw in the company's software that exposed users. Fortunately, that was fixed immediately.