We asked TorGuard detailed questions about the company’s internal policies and standards, just as we did with five other top-performing services. TorGuard CEO Benjamin Van Pelt answered all our questions, as he has done for other outlets multiple times since the company launched in 2012. Though TorGuard’s answers weren’t as in-depth as some other companies’ responses, Van Pelt is a public figure who has been willing to talk about TorGuard’s operations at length. In 2013, ArsTechnica got a close look at TorGuard’s engineering and network management skills as the company rebuffed repeated attacks on its servers. Even though the company’s marketing is wrought with overreaching claims about being “anonymous”—an inaccurate boast that makes some experts cringe—the technical and operational standards of the company are focused on protecting customer privacy. In one interview with Freedom Hacker, Van Pelt notes that if there were problems on a server, such as someone using it for spamming, the company couldn’t restrict a single user. “Rules would be implemented in that specific server which would limit actions for everyone connected, not just one user. Since we have an obligation to provide fast, abuse free services, our team handles abuse reports per server – not per single user.”
A recent FTC complaint alleges Hotspot Shield has been hijacking HTTP requests for e-commerce sites and directing users to affiliate sites instead. If true, that would be an unforgivable abuse of users’ trust. Hotspot Shield is already known for the shady practice of inserting tracking cookies and advertisements into users browsers whenever they use the service, which clearly defeats the purpose of using a VPN. Hotspot Shield is primarily a free service but also has a premium tier. We suggesting keeping your distance from both.
Yes, VPNs are completely safe to use and operate, whether it be unblocking websites/streaming services or engaging in P2P/Torrenting activities for downloading pirated stuff. However, it is imperative that you choose the right one, as to protect your identity online. You would not want to compromise on online safety, hence always go for a VPN that comes equipped with advanced features, a huge list of servers, 24/7 customer support, and reasonable pricing.
Their best plan is 1-year subscription plan: $6.99 ($83.88). While their monthly price of $11.95 is at the high end of the spectrum (and they did lose a few points for that), their yearly price of $83.88 is lower than most our contenders. And yes, they also have a full 30-day refund policy. NordVPN also offers a dedicated IP option, for those looking for a different level of VPN connection. They do offer $2.99/month (75% discount) for a 3-year plan .