We subsidize our free version by displaying advertisements and we do not collect or sell your personally identifiable information. Our free version provides the same basic level of protection that is included in our paid plans. If you would like to remove the ads and get additional benefits, then you can upgrade to Hotspot Shield Premium. When people upgrade to our premium version, it provides additional revenue to keep our service running smoothly.

Hi Nathan, We do not censor feedback, and if that is your experience then it is your experience. I'm sorry that you seem to have had so many problems. All I can say is that for me it was just a matter of installing the software, entering my account details, choosing a server location, and hitting start. I have experienced the odd hiccup in the past, but as far as could I see all issues have now been resolved. I tested using Windows 10 (plus Android and both Mac clients). If you are finding everything too hard, then why not just take advantage of the 30-day money back guarantee and try something else?
Max Eddy is a Software Analyst, taking a critical eye to Android apps and security services. He's also PCMag's foremost authority on weather stations and digital scrapbooking software. When not polishing his tinfoil hat or plumbing the depths of the Dark Web, he can be found working to discern the 100 Best Android Apps. Prior to PCMag, Max wrote... See Full Bio
A virtual private network (VPN) extends a private network across a public network, and enables users to send and receive data across shared or public networks as if their computing devices were directly connected to the private network. Applications running across a VPN may therefore benefit from the functionality, security, and management of the private network.[1]

In 2016, a federal court in Australia ordered ISPs to block BitTorrent tracker sites including ThePirateBay, Torrentz, TorrentHound, IsoHunt and SolarMovie. This has proven to be somewhat effective as visits from Australia to these sites have dropped by 53%. This doesn’t take into account VPN users — the sites can still be accessed with any of the VPNs we listed above.

In 2011, a LulzSec hacker was arrested for his involvement with an attack on the Sony Pictures website. Cody Kretsinger used HideMyAss VPN to conceal his identity, but the company complied with a court order to hand over evidence that led to his arrest. This occurred in spite of the company’s pledge not to keep any logs of user activity. HMA says it does not log the contents of its users’ internet traffic, but it does keep detailed metadata logs that include users’ real IP addresses, which was enough to charge Kretsinger with a crime.
The second thing that happens is that the web application you're talking to does not get to see your IP address. Instead, it sees an IP address owned by the VPN service. This allows you some level of anonymous networking. This IP spoofing is also used to trick applications into thinking you're located in a different region, or even a different country than you really are located in. There are reasons (both illegal and legal) to do this. We'll discuss that in a bit.
Because few VPN companies offer live support, we appreciate when they at least provide easy-to-follow resources on their websites. Detailed setup guides with step-by-step instructions are available for every platform IVPN supports, and it breaks down troubleshooting advice into language that’s easy to understand. ExpressVPN also has clear, helpful support articles, but other services aren’t as straightforward. It’s harder to find the right information on TorGuard’s support site, and its articles aren’t as novice-friendly. If you need to submit a ticket for a specific problem, you can expect a quick response from all the companies we tested—IVPN and TorGuard both responded to us in minutes, and PIA took the longest at one day. ExpressVPN was the only one of our finalists that offered tech support over live chat. (Other companies provide live chat only for sales and signup support.)
In the past, some VPN services would offer different pricing tiers, each of which offered a different set of features. One way to separate these pricing tiers was to limit the bandwidth (how much data you can transfer). With premium services, this practice is now almost unheard of, and all of the services we have listed do not limit their users' bandwidth. Bandwidth limits live on, however, in free VPN services.
For two years running, Private Internet Access has performed the best in our network tests and remained the cheapest full-fledged VPN service we've tried. It has more than 3,000 servers worldwide, supports platforms ranging from Windows and Mac to open-source routers, and lets you customize your tunneling and encryption protocols. You can pay in bitcoin, and you don't have to provide your real name.

If you're using a service to route all your internet traffic through its servers, you have to be able to trust the provider. Established security companies, such as F-Secure, may have only recently come to the VPN market. It's easier to trust companies that have been around a little longer, simply because their reputation is likely to be known. But companies and products can change quickly. Today's slow VPN service that won't let you cancel your subscription could be tomorrow's poster child for excellence.


TorGuard is incorporated in St. Kitts and Nevis, and operates out of offices mostly in the US. But most people shouldn’t be worried about the legal jurisdiction of their VPN’s offices—we detail the reach of government surveillance above. In short, we think a privacy-focused VPN with public leadership that can be trusted not to collect information about their customers is a better choice in any country, rather than an opaque company run from the most liberty-ensuring country on the planet.

In short, it's time to start thinking about protecting your personal information. That's where virtual private networks, or VPNs, come in. These services use simple software to protect your internet connection, and they give you greater control over how you appear online, too. While you might never have heard of VPN services, they are valuable tools that you should understand and use. So who needs a VPN? The short answer is that everyone does. Even Mac users can benefit from a VPN.

In many cases, each of these offices also have LANs. But how do the LANs connect? For some very specialized solutions, companies lease private lines to connect the offices. That can be very expensive. Instead, most companies opt to geographically connect separated private LANs over the public internet. To protect their data, they set up VPNs between offices, encrypting the data as it traverses the public internet.
That's not to say a VPN makes you invisible to spies or law enforcement. Your traffic could still be intercepted in any number of ways. A VPN does make it harder to correlate online activities to you, and adds a layer of encryption during parts of your online traffic's journey. A determined, well-funded adversary that has singled you out for surveillance will likely find a way. But VPNs and widespread adoption of HTTPS make it much harder for mass surveillance to work as it has in the past.
Based in Gibraltar, Buffered is a relative new name in the marketplace that has quickly started gaining huge fame. Thanks to its remarkable security features, huge list of servers, and responsive customer service. The only area the VPN lacks in is its logging policy, which states that there is some session/connection logging. However, since the provider is based in Holland, there is no possibility of  receiving a warrant for providing data records.
How much will it cost? If price is important to you, then you may think that a free VPN is the best option. Remember, however, that some VPN services may not cost you money, but you might “pay” in other ways, such as being served frequent advertisements or having your personal information collected and sold to third parties. If you compare paid vs. free options, you may find that free VPNs:

To choose the best VPN for you, don’t just look at the price, not least because many services offer massive discounts if you take out a longer term subscription. Start with the basics: how many simultaneous connections can you have? Are there particular security protocols you want to use? Does the provider have servers in the places you’ll want to use it from and the places you want to connect to? How much data will they log about you, and how long do they keep it for?

Probably one of the main reasons why anyone comes looking for a VPN in the first place! The technology allows you to download torrents securely and anonymously. ISPs cannot trace your activity, due to Jio VPN encrypting all torrenting traffic. Subsequently, you can stream/share do whatever you want, without worrying about copyright infringement issues!

For mobile devices, the situation is a little thornier. Most companies offer VPN apps for Android and iOS, which is great because we use these devices to connect to Wi-Fi all the time. However, VPNs don't always play nice with cellular connections. That said, it takes some serious effort to intercept cellphone data, although law enforcement or intelligence agencies may have an easier time gaining access to this data, or metadata, through connections with mobile carriers or by using specialized equipment.
If your VPN provider is based within a country that is part of the 14 Eyes, it can be asked to share data of its customers and will legally have to comply. If your provider promises that it doesn't log any information, you're probably safe within the 14 Eyes, but it is more of a risk if privacy is your main concern and you might want to consider looking for a VPN provider that is based elsewhere.
A Mobile VPN is a worthwhile tool to have since it increases privacy, user satisfaction and productivity, while also reducing unforeseen support issues caused by wireless connectivity problems. The increasing usage of mobile devices and wireless connectivity make it more important to ensure that your data is being transferred through a secure network. It will allow you to access the internet, while staying safe behind a firewall that protects your privileged information.
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