Since we last tested VPNs, we've given special attention to the privacy practices of VPN companies and not just the technology they provide. In our testing, we read through the privacy policies and discuss company practices with VPN service representatives. What we look for is a commitment to protect user information, and to take a hands-off approach to gathering user data.
Hello Nathan, We are sorry for all the inconvenience you've experienced. Bunch of different factors might interfere with how VPN works: antivirus systems, firewalls, router settings, previous VPN services installed play their role just to name a few. Your mentioned behavior is uncommon, in most cases couple of mouse clicks is enough to get our apps up and running; however sometimes additional troubleshooting is required. This is why our customer support team is available 24/7, they aim to provide our clients with the best possible experience and help in any way we can. Please don't hesitate and reach out to them in case of any future issue.
With multiple clients, rich with different features, it’s no wonder this VPN service handles more than 10 million users. CyberGhost covers Microsoft’s and Apple’s operating systems, but also iOS and Android. The interface is not the best out there and could definitely use some work, but these disadvantages are easily overshadowed by the awesome features this VPN offers.
If VPN connections get blocked by your network because of strict network management or government censorship, TorGuard offers a “stealth” connection to avoid deep packet inspection. Specifically, TorGuard uses Stunnel (a clever portmanteau of SSL and tunnel) to add an extra layer of encryption and make your traffic look like normal, secure Web traffic. If you’re having connection issues, you can enable Stunnel with a checkbox on the main application window, but only if you select TCP from the protocol list. (Otherwise, the box is unclickable, with no explanation as to why.)
We also like how easy it is to connect, and how clear and accessible the settings are, on all platforms when using the IVPN app. (ChromeOS has an option to use a less-secure VPN protocol with most providers, including IVPN. But TorGuard, our budget pick, supports the more secure OpenVPN on Chromebooks and tablets.) If you do want to tweak some settings, IVPN has easy-to-understand checkboxes for most options. For example, the kill switch (labeled “firewall”) has an easy on/off toggle. Anytime it’s on and the app is open, all traffic in and out of your computer will cut off if you forget to connect to the service or the secure connection drops for some reason.
IPVanish is continuously emerging in different reviews, charts and news traveling from mouth to mouth. IPVanish is located in the United States and its Chief Technology Officer is Josh Gagliardi, who works at Highwinds, which is a subsidiary of the cybersecurity giant StackPath. IPVanish provides speeds almost as close as a person’s original Internet connection speed.
They’re Based in Romania – A Safe Jurisdiction, if they do collect some of your personal data, (say logs – it’s aggregated into a combined form and represents a collection of the mass or sum of all VPN.ac users). Besides possibly being on an altogether different server than your selected surfing point from, they won’t share it with any other countries. Rest assured…
In terms of general performance, Hide My Ass! around the average mark with a quick and stable 6.4MB/s (51.2Mbit/s) for FTP to 6.9MB/s (55.2Mbit/s) HTTP via UK endpoints, and 8.8MB/s (70.4Mbit/s) for FTP and 7.2MB/s (57.6Mbit/s) HTTP in the Netherlands. In other words, pretty good going. VPN connections to the U.S. are almost invariably slower than those to closer geographic endpoints, as you’d expect, the 2.12MB/s (16.96Mbit/d) we got with Hide My Ass this time around was definitely below average.
The main reason to use a VPN is security - in theory, the data that travels across your VPN should be impossible for anybody else to intercept, so it can protect your online banking or confidential business communications - but there are other benefits too. VPNs can make it much harder for advertising to track you online, and they can overcome geography-specific blocks that prevent you from accessing some country-specific services such as online video.
Nope, it’s me. I spelled my nickname wrong. My apologies. 😊 Blur has been compromised. They bravely admitted it themselves. There were also many complaints concerning billings, customer support and despite the fact I’m cautious with comments I decided not to use their services. Paypal has been accused that sells data to third parties. I’ll do a further search concerning this issue but I’ll probably go with the Paypal choice since I mostly use online banking anyway. Living in the countryside leaves me no choice than that of online banking in order to purchase the things I need so it’s a one way, and I know that eshops and banks DO sell your data too unfortunately. I will definitely read all of the links you gave me right away. Thank you very much, you are a treasure. I have benefited greatly from people like you into improving my knowledge and help others too. 👍
Generally speaking, transfer speed tests via NordVPN’s UK endpoints continue to impress, with FTP downloads clocking 10.4MB/s (83Mbit/s) and HTTP downloads at 10MB/s (80Mbit/s). However, we saw unusually slow FTP results from our Dutch reference server, at an anomalous 5.1MB/s (40.8Mbit/s), compared to an HTTP download at 9.9MB/s (79.2Mbit/s). That said, U.S. speeds have improved on previous tests, coming in at around 3.5MB/s (28Mbit/s) for both FTP and HTTP transfers.
I recommend always using a VPN when using someone else's Wi-Fi network. Here's a good rule of thumb: If you're away from the office or home, and you're using someone else's Wi-Fi (even that of a family member or a friend, because you never know if they've been compromised), use a VPN. It's particularly important if you're accessing a service that has personally identifying information. Remember, a lot goes on behind the scenes, and you never really know if one or more of your apps are authenticating in the background and putting your information at risk.
When it comes to servers, more is always better. More servers mean that you're less likely to be shunted into a VPN server that is already filled to the brim with other users. NordVPN, Private Internet Access, and TorGuard currently lead the pack with well over 3,000 servers each—NordVPN is at the forefront with 5,130 servers. But the competition is beginning to heat up. Last year, only a handful of companies offered more than 500 servers, now it's becoming unusual to find a company offering fewer than 1,000 servers.
Chromecast and other streaming protocols send data over your local network, but that's a problem when you're using a VPN. Those devices are looking for streaming data from phones and computers on the same network, not from a distant VPN server. Likewise, smart home devices may be gathering lots of data about you and your home that you'd rather not have intercepted. Unfortunately, these devices simply cannot run VPNs. The solution for both problems is to move the security up a level by installing a VPN on your router. This encrypts data as it leaves your safe home network for the wild web. Information sent within your network will be available, and any smart devices connected to your network will enjoy a secured connection.
That means when we make a claim that no logs are kept, we’re doing so in good faith that no identifiable information is on record. We’re splitting the hairs so there’s no doubt as to what you’re putting on the internet. We’ve dug through the privacy policies and done the research, so you can rest assured that any meaningful information is off the record.
Since our guide assesses customer opinions & experiences, it is only reasonable to check what users are saying about the best VPN Reddit providers. In light of this, we researched through countless Reddit threads/sub-reddits to determine the best VPNs for reddit along with what user generated Best VPN reviews can we source from this great platform.
We didn’t find any problems when we tested other aspects of TorGuard’s performance. Each time we checked our location via IP address, it accurately resolved to the location of a TorGuard server. Neither our true IP address nor our location was exposed when we tested for DNS leaks and IPv6 leaks. TorGuard runs its own DNS servers—a requirement for all the VPNs we tested—so the routing that happens when you go to a website isn’t released to your ISP, Google, or anyone else. And since TorGuard doesn’t support IPv6, the app disables it completely, just like IVPN.
ExpressVPN operates servers in 78 countries, 20 of them in APAC alone. Torrenting is allowed on all servers. It’s consistently performed well in our unblocking tests and our speed tests so is a good option for streaming. It can unblock both the US and Australian Netflix catalogs in a browser as well as in the Netflix app. It keeps no traffic logs and is based in the British Virgin Islands, where it is not subject to any data retention laws. ExpressVPN makes apps for Windows, MacOS, Android, iOS, Linux (command line) and some wifi routers.
For features, VPN.ac offers double-hop VPN servers, numerous encryption options, obfuscation (stealth VPN), and great apps for all major operating systems and devices. VPN.ac’s apps are very well designed and come in both light and dark modes. In addition to the VPN, you can also use their secure proxy browser extension, which is available for Firefox, Chrome, and Opera browsers.
This helps in streaming seamlessly by unblocking sites like Netflix US, Amazon Prime, HotStar, Hulu, BBC iPlayer, among others. For complete anonymity, you even have 80,000+ static IPs with the choice of purchasing dedicated IP VPN for a $5 additional charge. Security is available through 256-bit AES encryption, 2,048-bit RSA keys, and MD5 HMAC authentication.
TorGuard also lacks extra features that are nice to have, like automatically connecting to the VPN when you’re on an unknown Wi-Fi network (which IVPN offers) or split-tunneling to choose which apps do and don’t route through the VPN (which ExpressVPN supports). And it offers no option to automatically connect to the fastest server, a feature our top pick lacks as well. But if you have above-average knowledge of networking, you’ll appreciate TorGuard’s more in-depth settings pane, which allows you to add scripts or kill specific processes when the VPN disconnects—neither our top pick nor popular services like Private Internet Access allow that kind of control.
The remaining connection logs are deleted after 30 days to be exact. This means, nobody can target any user unless they hack the VPN service itself! Very few providers are actually honest about their logging policies and Buffered just happens to rank among them. This paves the path for an extremely transparent relationship between customers and the VPN product.
Some VPNs offer “split tunneling,” which routes all traffic through your VPN except specific services or sites that you allow. For example, you might want to send your Web traffic through your VPN but stream Netflix on your fast, domestic connection. But these types of rules are complicated to implement without also leaking other important information, and we didn’t assess how effective they were in practice.
VPNArea is one of the few providers that offer dedicated IP addresses in various countries around the world, as listed on their website. They also allow account sharing and permit six simultaneous connections per subscription. VPNArea continues to improve and remains an excellent choice for privacy-focused users. Check out their discount pricing for annual plans. [Learn more >]
Also worth consideration is Windscribe. For your money you’ll get fast speeds, streamlined access to popular streaming services via dedicated endpoints, an unlimited number of simultaneous connections, and the ability to share your encrypted connection (if your wireless router supports this). Kaspersky Secure Connection proved to be a little faster than Windscribe and its subscription rates are a little more generous, too.
DNS servers are a bit like the phone books of the Internet: You can type in “thewirecutter.com,” for instance, and one of the many DNS servers behind the scenes can point you to the IP address of a server hosting the site. Most of the time, your DNS requests automatically route through your ISP, giving the ISP an easy way to monitor your traffic. Some VPN services rely on third-party DNS servers, but the best ones keep DNS servers in-house to prevent your browsing history, or your IP address, from getting out.
The last thing anybody needs is connecting to a VPN server only to learn that their DNS address is leaking. This can prove detrimental. Especially, if you live in a country with tough internet and copyright infringement laws. Lucky for you, ExpressVPN offers the latest in VPN protocols, coupled with strong encryption and privacy features. The VPN indicate no leakages at all. As you can see, the results below show a Canadian DNS address.
When we test VPNs, we use the Ookla speed test tool. (Note that Ookla is owned by PCMag's publisher, Ziff Davis.) This test provides metrics for latency, download speeds, and upload speeds. Any one of these can be an important measurement depending on your needs, but we tend to view the download speed as the most important. After all, we live in an age of digital consumption.
IVPN goes further than the other leading candidates we considered by being transparent about who runs the service and is responsible for your privacy. The company lists its core team on its website, and its small team has an online presence on a variety of platforms. In contrast, only one employee at ExpressVPN has a public face: VP of marketing Harold Li gave us detailed answers to questions about policies and internal security, but couldn’t tell us much about who else worked there. (We discuss ExpressVPN in more detail in the Competition section—that company was almost our top pick but for this issue.)
Once on the public internet, those packets travel through a bunch of computers. A separate request is made to a series of name servers to translate the DNS name ZDNet.com to an IP address. That information is sent back to your browser, which then sends the request, again, through a bunch of computers on the public internet. Eventually, it reaches the ZDNet infrastructure, which also routes those packets, then grabs a webpage (which is actually a bunch of separate elements), and sends all that back to you.