Over the course of four months, we scoured articles, white papers, customer reviews, and forums to compile the pros and cons of VPN services and different VPN protocols and encryption technologies. That One Privacy Site and privacytools.io stood out as two of the most thorough and unbiased sources of information. We interviewed Electronic Frontier Foundation analyst Amul Kalia about government surveillance and VPN efficacy. We also got answers from Joseph Jerome, policy counsel for the Center for Democracy & Technology’s privacy and data project, about how accountable VPN providers are for their policies and terms of service, and how that relates to trustworthiness. Alec Muffett, a security expert and software engineer, also shared his views on the usefulness of VPNs to protect against various threats.
A VPN client on a remote user's computer or mobile device connects to a VPN gateway on the organization's network. The gateway typically requires the device to authenticate its identity. Then, it creates a network link back to the device that allows it to reach internal network resources -- e.g., file servers, printers and intranets -- as though the gateway is on the network locally.
Hide Your Browsing Activity From Your Local Network and ISP: If you’re using a public Wi-Fi connection, your browsing activity on non-HTTPS websites is visible to everyone neraby, if they know how to look. If you want to hide your browsing activity for a bit more privacy, you can connect to a VPN. The local network will only see a single, secure VPN connection. All the other traffic will travel over the VPN connection. While this can be used to bypass connection-monitoring by your Internet service provider, bear in mind that VPN providers may opt to log the traffic on their ends.
Since NordVPN is a leader in the VPN industry, the Trial gives a serious blow to all its customers. Allegations indicate that Tesonet – a data mining firm – is behind the creation of NordVPN. In light of this, the provider understands that they have to gain the trust of their customers back. Therefore, just yesterday they announced that they would be hiring one of the largest professional service firms.
We summarize the protocols above, and look at them in detail in VPN Encryption: The Complete Guide. Although L2TP/IPsec is fine for most purposes, we only really recommend OpenVPN and IKEv2. OpenVPN is very secure if properly configured. Indeed, Edward Snowden’s documents showed that even the NSA can’t crack well-implemented OpenVPN. It is also supported by almost every provider. But it is relatively slow. The newer IKEv2 is much faster and is considered secure, but has not been battle-tested in the way that OpenVPN has. It is not as well supported at present, although it is increasingly popular with providers thanks to its speed advantages over OpenVPN.
Another solution for the really paranoid (and well funded) is to locate a second smaller firewall between your internal VPN concentrator and internal LAN, as Figure 1 shows. Then, if an attacker compromises a VPN host, he or she still must penetrate another firewall. You could open up a few common ports, but the firewall would still block ping scans, common worms, and other garbage. Of course, it wouldn't stop someone who's just looking around and it wouldn't work if VPN users need full access to the internal network, but it adds a second line of defense when security is paramount.
Hotspot Shield depends on a custom VPN protocol that's not been publicly analyzed by independent experts. We don't know how private or secure it really is. The company has been accused of spying on users (it denies the allegations), and complaints abound online about Hotspot Shield software installing on PCs without users' permission. All this, and the company's U.S. location, may scare away customers who want to protect their privacy.
Mobile VPNs are designed and optimized to ensure a seamless user experience when devices are switching networks or moving out of coverage. It generally has a smaller memory footprint, and because of that, it also requires less processing power than a traditional VPN. Therefore, it enables your applications to run faster while the battery pack is able to last longer.
Setting up a Virtual Private Network is a straightforward process. It's often as simple as entering a username and sever address. The dominant smartphones can configure Virtual Private Networks using PPTP and L2TP/IPsec protocols. All major operating systems can configure PPTP VPN connections. OpenVPN and L2TP/IPsec protocols require a small open source application (OpenVPN) and certificate download respectively.
These folks have been around since 2010, and don't log anything. They provide a generous five connections, a connection kill switch feature, and some good online documentation and security guidance. Our one disappointment is that their refund policy is 7-days instead of 30, but you can certainly get a feel for their excellent performance in the space of a week.